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Welcome to the Patient Portal! Where you can view or update your records and easily and securely communicate with the staff at True Health Center For Functional Medicine. To ensure a prompt response time by our office, we are requesting that all non-urgent email communications with our physicians and office staff are to go through your personal patient portal.
If you have not received your portal invitation yet, please let us know and we will send it to you promptly. It's an easy two-step process!
- The patient portal is designed for patients to briefly and securely communicate with the staff at True Health Center For Functional Medicine. Our portal allows a limit of characters per message and 2 messages per day. The portal is NOT intended to be used for conversation, and not a substitute for an appointment. SOME PORTAL MESSAGES MY REQUIRE THAT AN APPOINTMENT BE SCHEDULED TO DISCUSS WITH YOUR PROVIDER.
- The log-in for the patient portal is accessible on our website homepage in the upper right-hand corner.
- The portal is the direct link to contacting the center, including requesting appointments, contacting staff and clinicians for questions and inquiries, and accessing labs, medical visit plans, and much more.
- Responses to the patient portal messages are expected to be one to two business days.
- Once you log-in you should see a list of icons on the right-hand side where you can update your personal information, such as preferred pharmacy, update your vaccine records, view or change your contact and insurance information. These icons should look like the picture shown to the right.
- Do not use the patient portal for emergency or urgent issues. If you have an emergency issue, please call 911. For non-emergency, but urgent issues,please call our office during business hours to speak to our staff. For after-hours assistance with urgent issues, please call our office and follow the instructions to reach the doctor on-call.
- The patient portal will not be monitored from 5:00pm on Fridays until 8:30am on Monday mornings, excluding holidays.
We appreciate you being a patient with us at True Health Center For Functional Medicine. Messaging through the patient portal will offer a more direct and prompt response times for our patients for non-urgent inquiries.
If you have any questions feel free to contact our office.